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Returns & Exchanges
Due to the perishable nature of our products, we cannot accept returns on food items. However, your satisfaction is our priority. If you are unhappy with your order, we offer a 100% freshness guarantee.
1
Contact Support
Email our team within 7 days of receiving your order with your order number and details of the issue.
2
Provide Documentation
Attach photos of the product and the packaging if there are quality concerns or damages.
3
Review Process
Our quality assurance team will review your claim within 48 hours to determine eligibility for a refund or credit.
4
Resolution
Once approved, a refund will be processed to your original payment method or a replacement shipment will be sent.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing